If you look at the video below, the dealer does something that is very odd and the player in question is self proclaimed blackjack pro Michael Morgenstern. The dealer does something unusual where he puts his hands on the shoe and starts to nudge the next card and when dealing to the player, he props up the card the player was supposed to get and the dealer gives himself the card the player should have got, which was an 8. So the player ended up losing when they should have won.
This is inexplicable behaviour from the dealer and so far no comment coming from BetOnline about this. Their affiliate program is Commission.bz and this program has had it's fair share of player and affiliate issues over the past 5 plus years so promote at your own risk.